Running an online shop?
Messages. Refunds. Fees. Guesswork.
Chaos snaps into
one connected system.
All connected.
One system.
The back office for small online shops.
Notion systems for Etsy sellers
Running an online shop? Messages. Refunds. Fees. Guesswork. Chaos snaps into one connected system.
All connected. One system.
The problem
Buyer messages that need an answer. Refunds you have to keep track of. Fees that quietly shrink every sale. Prices set by guesswork. Each one takes time, and your time is a cost too. StoreOpsCo puts that work into one calm system, so you can see where your shop stands.
The system
Four engines, one for each part of the back office.
Customer Response Bank
Ready-made replies for the messages every Etsy seller gets.
Refund & Dispute Manager
Every refund and case logged, so the pattern shows up and the cause can be fixed.
Profit Pilot
The real profit on every product, after every cost.
AI Assistant
An AI Assistant page, included in the Back Office + AI bundle.
Products
Start with the one that fixes your biggest headache, or take them all in the bundle.
$17
A Notion template that shows the real profit on every product after materials, your time, packaging, shipping, overhead, Etsy fees, ads, refunds and marketing. It gives a recommended price and a Health status for each product: Losing money, Below target or Healthy.
Example: a $10 wax melt pack
$10.00−$2.29per sale
$19.53+$5.86per sale, 30% margin
Example: US Etsy rates, 2026.
Get it on EtsyComing soon on Etsy
$12
A Notion page of ready-made replies for the messages every Etsy seller gets: shipping, custom orders, refunds, disputes and reviews, with a Formal or Friendly tone for each. Copy, change one detail, send.
Get it on EtsyComing soon on Etsy
$39
The flagship bundle: Profit Pilot, Customer Response Bank, Refund & Dispute Manager and an AI Assistant page, together.
Get it on EtsyComing soon on Etsy
Comes inside the bundles
A Notion log for refunds and cases: reason, amount, status and outcome, so the pattern shows up and the cause can be fixed. It is not sold on its own.
The Customer Service Kit bundles Customer Response Bank and Refund & Dispute Manager together. Prices are the planned Etsy prices; the shop is not open yet.
Free tool
The Etsy price calculator works out the price for a single product. It runs in your browser: nothing you type leaves your device.
Watch
One StoreOpsCo video every week, plus three Shorts, also on TikTok, Instagram and LinkedIn. Real numbers, shown step by step.
About
I'm Riad, founder of StoreOpsCo. I build Notion systems and free tools that help Etsy sellers price every product properly, answer buyers faster and keep track of refunds. I share how they work on the StoreOpsCo YouTube channel, with real numbers.